These terms explain how RestoreProExperts handles property cleanouts, junk removal, hoarding cleanup, deposits, payments, access, safety, belongings, and service expectations.
Clear terms. No surprises.Please review before scheduling service.Last updated: May 2026. These terms apply to customers requesting or receiving services from RestoreProExperts, including property cleanouts, junk removal, hoarding cleanup, estate cleanouts, eviction cleanouts, debris removal, and related cleanup services.
Work is based on the agreed service scope, property condition, access, volume, and customer instructions.
Most projects require a one-third deposit to secure scheduling, with the remaining balance due upon completion.
Customers must identify valuables, provide safe access, and disclose hazards before service begins.
We may collect your name, phone number, email address, service address, billing details, photos, project notes, service preferences, and messages you send to us.
Your information is used to provide quotes, schedule appointments, confirm job details, process payments, send invoices, answer support questions, document service work, and improve customer service.
RestoreProExperts may take before, during, and after photos or videos for estimates, documentation, progress updates, proof of work, insurance or liability protection, and quality control. We do our best to avoid displaying private customer details publicly without permission.
Payments may be processed through secure third-party providers such as Stripe, PayPal, or other approved payment services. RestoreProExperts does not intentionally store full credit card numbers on this website. Customers should not send full card numbers by text, email, or regular message.
By contacting RestoreProExperts, requesting a quote, submitting a form, or scheduling service, you agree that we may contact you by phone, text, or email regarding your request, estimate, appointment, invoice, payment, or follow-up support.
We do not sell customer personal information. We may share information only when needed to complete services, process payments, coordinate scheduling, comply with law, protect our business, or work with trusted service providers.
Customers are responsible for giving accurate contact information, correct service addresses, safe property access, clear instructions, and notice of any hazards, restricted areas, valuables, sentimental items, legal documents, medications, firearms, chemicals, biohazards, or items that should not be removed.
Appointments are based on availability, job size, travel distance, weather, disposal site access, and customer readiness. Deposits may be required to reserve a date. Same-day cancellations, lack of access, or major scope changes may result in rescheduling or additional fees.
Deposits may be non-refundable once scheduling, preparation, travel planning, labor reservation, or materials coordination has begun. Refund requests are reviewed case by case depending on work completed, expenses incurred, and written agreements.
Our website may use cookies, analytics tools, forms, plugins, or tracking technology to understand website traffic, improve pages, measure advertising performance, and respond to customer requests.
We take reasonable steps to protect customer information, but no website, email, form, phone, or text communication can be guaranteed 100% secure. Please avoid sending sensitive financial, medical, or personal information unless requested through a secure method.
RestoreProExperts services are intended for adults and property decision-makers. We do not knowingly collect information from children under 13.
RestoreProExperts may update this policy from time to time. Updates will be posted on this page with the latest revision date.
Questions about this policy may be sent to RestoreProExperts by phone at (850) 329-8893 or by email at info@RestoreProExperts.com.
Before service begins, please remove or clearly mark anything you want to keep and notify us of any hazards or restricted areas.